SmartractionSmartractionSmartraction answers, qualifies, and books every emergency lead your roofing, HVAC, plumbing, water restoration, or electrical business gets — across 9 channels, 24 hours a day — before your competitor even sees the message.
A lead contacted within 5 minutes converts at dramatically higher rates than one contacted an hour later. Your team is on a roof, under a sink, or mid-appointment — not staring at a shared inbox waiting to reply.
Smartraction sits underneath every channel your customers already use — no new app for them to download, no hold music.
Every message — form, DM, text, email — lands in one place the instant it arrives.
An instant reply asks exactly what your team would: name, service, urgency, location.
Open slots are offered from your real calendar and confirmed without a phone tag.
You get an alert the moment it's booked, plus a weekly read on what's converting.
A missed-call text is a recovery play. Smartraction's AI voice receptionist answers live, asks the same qualifying questions as every other channel, and books straight into your calendar — before the caller has a chance to hang up and try someone else.
Choose after-hours coverage or always-on — the AI picks up instead of routing to voicemail, and can hand off live the moment a caller asks for a person.
A caller who hangs up and texts a follow-up picks up the exact same conversation — name, service, urgency, and address already on file. No repeating themselves.
Available times come from your actual calendar and staff availability — the call ends with an appointment on the books, not a slip of paper on someone's desk.
Set an escalation number and any call can reach a real person instantly — the AI is there so no call goes unanswered, not to replace you.
Every reply still starts from wording you've approved. Turn on AI assistance and Smartraction layers real understanding on top, with automatic fallback to your exact templates if anything goes wrong.
Catches misspellings, slang, and multi-service requests that simple keyword matching misses — so fewer customers get asked a question they already answered.
Acknowledges what the customer actually said instead of a generic script — while sticking to the exact question your approved template asks.
Every open lead gets a live priority score from urgency, channel, and age, so the hottest lead is always at the top when you glance at your phone.
A lead that goes quiet gets a short, varied follow-up sequence instead of one generic nudge — recovering jobs that would've otherwise gone cold.
Smartraction used to stop at the calendar. Now it runs the rest of the job too — dispatching the crew, collecting payment, and keeping customers coming back.
Drag jobs onto the right technician, see who's en route or on-site in real time, and reroute in seconds when plans change.
Your crew sees today's jobs, taps to update status, and sends the customer an automatic "on the way" text — no separate app to install.
Build an estimate from your own pricebook, send it in seconds, and convert an approved quote straight into an invoice.
Customers pay by card or ACH right from the estimate or invoice link you already sent them — no separate payment request.
Quote from a catalog of your own services and materials, then see the real margin on every completed job.
Sell recurring service plans — seasonal tune-ups, maintenance contracts — and track them alongside every other job.
One link a customer can bookmark to see appointments, estimates, invoices, and their membership — and message you directly — without calling in.
We'd rather earn it with real terms you can check than a wall of reviews you can't.
Flat monthly pricing, no annual lock-in, no cancellation fee. If it's not working for your business, you leave — no retention call required.
If Smartraction isn't capturing and qualifying leads on your calendar within your first 14 days live, you get 100% of that month back. See pricing below for the full terms.
Every business's leads and messages are isolated at both the application and database layer — not just by convention. Full detail in the Security section further down this page.
When AI assistance is turned on, it only rephrases wording you've already approved — it can't invent prices, facts, or promises, and always falls back to your exact template.
We handle 100% of your technical setup, carrier registration, and script tuning. If Smartraction doesn't capture and qualify leads on your calendar within your first 14 days live, we will refund 100% of your monthly fee. Zero risk.
All plans include dedicated inbound number setup and monthly SMS allowances. Additional usage billed at direct carrier pass-through rates ($0.015/segment). No annual lock-in contracts.
20 minutes to confirm your services, hours, and which channels to connect.
We link your Facebook Page, Instagram, Google Business Profile, Gmail, and provision your SMS/WhatsApp number.
Auto-reply scripts and your real working hours and staff availability are configured.
We send test leads through every channel to confirm reply, parsing, and booking behavior.
Channels flip to production and you get a walkthrough of your dashboard, inbox, and calendar.
Every business's leads, messages, and calendar are isolated at both the application layer and the database layer — not just by convention.
PostgreSQL Row-Level Security enforces per-client data access underneath the application logic — two independent layers, not one.
Customer phone numbers, emails, and channel credentials are field-level encrypted, never stored in plain text.
Every inbound channel event is signature-verified (Twilio, Meta) before it touches your data.
Full brand registration and verified outbound routing included in white-glove setup — no carrier filtering, no deliverability surprises.
AI assistance is off by default. When enabled, it only rephrases wording you've already approved — it can't invent facts, prices, or promises, and always falls back to your exact template if anything goes wrong.
Docker-based deployment to Railway, Render, or your own infrastructure, with automatic TLS on every domain.