SmartractionSmartractionSmartraction answers, qualifies, and books every emergency lead your roofing, HVAC, plumbing, water restoration, or electrical business gets — across 8 channels, 24 hours a day — before your competitor even sees the message.
A lead contacted within 5 minutes converts at dramatically higher rates than one contacted an hour later. Your team is on a roof, under a sink, or mid-appointment — not staring at a shared inbox waiting to reply.
Smartraction sits underneath every channel your customers already use — no new app for them to download, no hold music.
Every message — form, DM, text, email — lands in one place the instant it arrives.
An instant reply asks exactly what your team would: name, service, urgency, location.
Open slots are offered from your real calendar and confirmed without a phone tag.
You get an alert the moment it's booked, plus a weekly read on what's converting.
Every reply still starts from wording you've approved. Turn on AI assistance and Smartraction layers real understanding on top, with automatic fallback to your exact templates if anything goes wrong.
Catches misspellings, slang, and multi-service requests that simple keyword matching misses — so fewer customers get asked a question they already answered.
Acknowledges what the customer actually said instead of a generic script — while sticking to the exact question your approved template asks.
Every open lead gets a live priority score from urgency, channel, and age, so the hottest lead is always at the top when you glance at your phone.
A lead that goes quiet gets a short, varied follow-up sequence instead of one generic nudge — recovering jobs that would've otherwise gone cold.
We handle 100% of your technical setup, carrier registration, and script tuning. If Smartraction doesn't capture and qualify leads on your calendar within your first 14 days live, we will refund 100% of your setup and monthly fee. Zero risk.
All plans include dedicated inbound number setup and monthly SMS allowances. Additional usage billed at direct carrier pass-through rates ($0.015/segment). No annual lock-in contracts.
20 minutes to confirm your services, hours, and which channels to connect.
We link your Facebook Page, Instagram, Google Business Profile, Gmail, and provision your SMS/WhatsApp number.
Auto-reply scripts and your real working hours and staff availability are configured.
We send test leads through every channel to confirm reply, parsing, and booking behavior.
Channels flip to production and you get a walkthrough of your dashboard, inbox, and calendar.
Every business's leads, messages, and calendar are isolated at both the application layer and the database layer — not just by convention.
PostgreSQL Row-Level Security enforces per-client data access underneath the application logic — two independent layers, not one.
Customer phone numbers, emails, and channel credentials are field-level encrypted, never stored in plain text.
Every inbound channel event is signature-verified (Twilio, Meta) before it touches your data.
Full brand registration and verified outbound routing included in white-glove setup — no carrier filtering, no deliverability surprises.
AI assistance is off by default. When enabled, it only rephrases wording you've already approved — it can't invent facts, prices, or promises, and always falls back to your exact template if anything goes wrong.
Docker-based deployment to Railway, Render, or your own infrastructure, with automatic TLS on every domain.